If you are not completely satisfied with any merchandise you receive, please contact us for an immediate exchange or credit. Shipping charges are not refundable. Merchandise must be in its original condition and packaging. Strings may not be returned or exchanged after they have been installed on an instrument. If a product is defective we will ship a replacement free of charge. Merchandise may carry a warranty from the manufacturer. Please inquire about warranty for your specific item(s).

Triangle Strings will cover defects in workmanship of instruments and bows. We will repair or replace at our discretion any instrument or part thereof which is found by us to be defective. Maintenance, normal wear and tear, or damage caused by improper use will not be covered.

Should you have any comments or concerns please contact us at info@tristrings.com.